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Implementing Virtual Reference Services
by Beth C. Thomsett-Scott
Published on 2013 by American Library Association

Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years' experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor services such as LibraryH3lp, LibAnswers, and Text a Librarian, as well as free tools like Twitter and Google Voice for their reference needs. Practitioners offer details on virtual reference services such as Twitter Search, instant messaging services such as Google Voice and Chat, and collaborative services such as My Info Quest.

This Book was ranked at 40 by Google Books

Book ID of Implementing Virtual Reference Services is 6B_CjBbO-i8C, Book which was written byBeth C. Thomsett-Scotthave ETAG "F1KpKfWVSFo"

Book which was published by American Library Association since 2013 have ISBNs, ISBN 13 Code is 9781555708993 and ISBN 10 Code is 1555708994

Book which have 152 Pages

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